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Consumer Reports survey finds Apple most reliable laptop brand

Consumer Reports survey finds Apple most reliable laptop brand

While nearly 20 percent of users reported some sort of malfunction within the first 3 years after purchase, most claiming a serious system issue, Apple saw a 10 percent failure rate for its laptops over the same time period. Specifically, MacBook Air had a 7 percent breakdown rate, while MacBook Pro sat at 9 percent.

On an annual basis, Apple’s MacBook line suffers a collective failure rate of about 3 to 4 percent, which according to ZDNet is much lower than devices running Windows.

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