Home » Technology » Platform development » Farewell To The Landline: The Future Of Customer Service

Farewell To The Landline: The Future Of Customer Service

Farewell To The Landline: The Future Of Customer Service

Remember listening to hold music on the phone as waiting to talk to a customer service agent? False hope rang in your ears when the message, “You are the next caller,” came on the line.

When you finally got through to an agent, they were rarely able to address your issue without a few days’ delay in response. Who doesn’t that feeling of powerlessness as companies ate away our time while failing to meet our service needs?

Read More

About the author

Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>