Recently, the telemarketing industry has been falling under tighter regulations. Just last year the FCC gave robocall-blocking technology the green light in an effort to protect consumers from unwanted phone calls.
This year, it’s the FTC that has proposed new regulatory rules in the forms of amendments to the Telemarketing Sales Rule (TSR). The majority of these amendments have been in effect since Feb. 12 2016, so it’s important for telemarketers to know them in detail. Failure to comply with them can trigger a claim against their telemarketing bond, as well as other punitive action. So what should telemarketers be careful about?