The script has flipped. Business used to be the driving force behind technological innovation. But with the increasing pervasiveness of mobile, consumer apps are the ones propelling the biggest advances in the workplace.
“I think, over the last decade, we’ve really gotten accustomed to apps for the things we do in our consumer lives,” said Alan Lepofsky vice president, Constellation Research who specializes in the future of work. People are increasingly bringing those preferences — as well as the personal devices that power them — into the workplace.